1. IntroductionSai Care Group Of Institute (“Institute”, “we”, “us”, or “our”) respects the privacy of students, prospective students, parents or guardians, website visitors, applicants, and other individuals who interact with us.This Privacy Policy explains how Sai Care Group Of Institute may collect, use, store, disclose, protect, and otherwise process personal information when individuals use our website, contact us, submit enquiries, apply for courses, communicate with the Institute, or use our services.The Institute may communicate through telephone, email, website forms, WhatsApp, RCS, SMS, and other authorised channels.This Privacy Policy is intended to provide transparency regarding our data practices and should be read together with our Terms & Conditions and any specific notices presented at the point of data collection.By voluntarily providing information to Sai Care Group Of Institute or using our services, you acknowledge that you have reviewed this Privacy Policy.
2. Information We CollectDepending on how you interact with us, we may collect different categories of information.A. User and Contact InformationThis may include:NameMobile numberEmail addressResidential or correspondence addressDate of birth or age where required for an educational purposeEducational qualificationsCourse preferencesAdmission-related informationInformation provided in enquiry or registration formsParent or guardian contact details where relevantOther information voluntarily submitted by the userWe only seek information reasonably relevant to the purpose for which it is collected.B. Device and Technical InformationWhen you visit our website or interact with our digital services, technical information may be automatically collected, depending on the technologies used on the website.This may include IP address, browser type, device type, operating system, language settings, approximate location derived from technical information, referring pages, pages visited, access times, and similar technical information.C. Cookie InformationOur website may use cookies, pixels, tags, analytics technologies, or similar tools to maintain functionality, understand website usage, improve user experience, and, where applicable, measure communication or marketing performance.D. Message and Communication DataWhen you contact Sai Care Group Of Institute through WhatsApp, RCS, SMS, email, telephone, website forms, or other communication channels, we may process information contained in those communications.This may include the sender’s contact information, enquiry details, messages, attachments voluntarily provided by the user, timestamps, communication preferences, and information necessary to respond to the enquiry.We do not request users to send unnecessary sensitive information through ordinary messaging channels
.3. Purpose of Data CollectionWe may collect personal information for legitimate and transparent purposes, including:Responding to enquiries.Providing information about nursing courses and training.Processing applications.Supporting admission procedures.Communicating with students.Providing academic or administrative assistance.Sending important course-related information.Processing payments where applicable.Maintaining institutional records.Improving our website and services.Preventing fraud and misuse.Maintaining security.Complying with legal obligations.Managing communications through WhatsApp and RCS.Understanding general service usage and improving user experience.We aim to collect information that is relevant and reasonably necessary for the applicable purpose.
4. Consent for WhatsApp & RCS Data ProcessingWhere a user provides a mobile number and interacts with Sai Care Group Of Institute or expressly requests information through WhatsApp, RCS, SMS, or another communication channel, the Institute may use that contact information to respond to the user’s request and provide relevant service communications.Where consent is required for promotional communications, the Institute will seek appropriate consent or rely on another lawful basis recognised under applicable law.Users may request discontinuation of non-essential promotional communications.However, opting out of promotional messages may not prevent the Institute from sending necessary administrative or service-related communications where such communication is reasonably necessary.WhatsApp and RCS communications are also subject to the policies, technical systems, privacy practices, and terms of the relevant platform providers, Meta, telecom operators, aggregators, and other infrastructure providers.Users should review the privacy settings and terms of the relevant messaging platform for additional information about how that platform independently processes data.
5. Legal Basis for ProcessingSai Care Group Of Institute may process personal information based on one or more lawful grounds applicable under Indian law.These may include:Consent provided by the individual.Processing necessary to respond to an enquiry or provide a requested service.Processing necessary for admission, registration, or contractual arrangements.Compliance with legal or regulatory requirements.Legitimate operational purposes where permitted by applicable law.Protection of the Institute’s systems, rights, property, and users.Prevention, detection, and investigation of fraud, misuse, or security incidents.Where consent is the applicable basis, users may withdraw consent subject to legal or operational limitations.Withdrawal of consent may affect the Institute’s ability to provide particular services or respond to certain requests.
6. How We Use Collected DataThe Institute may use collected information to:Respond to enquiries.Contact applicants regarding courses.Provide admission information.Manage student records.Communicate academic schedules and updates.Send important administrative notifications.Send relevant WhatsApp or RCS communications.Provide customer and student support.Process payments and maintain financial records.Verify information where reasonably necessary.Improve services and website functionality.Monitor and maintain system security.Prevent spam, fraud, abuse, or unauthorised access.Meet legal and regulatory requirements.Maintain internal records.Communicate changes to services, policies, or important institutional matters.The Institute will not knowingly use personal information for purposes materially incompatible with the purpose for which it was collected without an appropriate lawful basis.
7. Data Retention & DeletionSai Care Group Of Institute retains personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain institutional records, resolve disputes, enforce agreements, comply with legal obligations, or satisfy legitimate operational requirements.Retention periods may differ depending on the nature of the information.For example, admission, payment, academic, or regulatory records may need to be retained for longer periods than ordinary marketing enquiries.When personal information is no longer required, the Institute may delete it, anonymise it, securely dispose of it, or otherwise process it in accordance with applicable legal and operational requirements.Users may contact the Institute to request deletion of information, subject to applicable exceptions.Deletion may not be possible where retention is required by law, necessary for legal claims, required for legitimate institutional records, or otherwise permitted under applicable law
.8. Data Sharing with Third PartiesSai Care Group Of Institute may use selected third-party service providers to operate its website, communication systems, payment services, analytics tools, IT infrastructure, and other operational functions.Depending on the services used by the Institute, these may include:Meta / WhatsAppIf WhatsApp business messaging is used, relevant communication and account information may be processed through Meta and WhatsApp infrastructure in accordance with their applicable policies and terms.GoogleThe Institute may use Google-related services such as analytics, email, cloud, advertising, forms, or other business technologies where applicable.Google may independently process certain technical or account information under its own privacy terms.Telecom Operators and RCS ProvidersRCS messages may involve telecom operators, messaging platforms, RCS hubs, aggregators, or technology service providers necessary to deliver the communication.Other Service ProvidersWe may also share limited information with payment processors, hosting providers, technology vendors, communication service providers, professional advisers, or authorities where reasonably necessary.Third parties are expected to process information according to applicable agreements, instructions, security requirements, and law.The Institute does not sell personal information as a commercial product.
9. Security Measures & EncryptionSai Care Group Of Institute takes reasonable organisational, technical, and administrative measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.Depending on the technology involved, security measures may include access controls, authentication procedures, restricted access to information, secure hosting, encryption in transit, backups, monitoring, and other reasonable safeguards.However, no website, database, messaging platform, or electronic transmission can be guaranteed to be completely secure.Users should exercise caution when sending information over the internet and should avoid submitting unnecessary sensitive information through unsecured or inappropriate channels.Where third-party platforms are used, their own security architecture and encryption mechanisms may also apply.
10. Cookies & Tracking TechnologiesThe Institute’s website may use cookies and similar technologies.Cookies are small files or identifiers that may help a website remember preferences, maintain functionality, understand visitor behaviour, or improve performance.Depending on the configuration of the website, cookies may be used for:Essential website functionality.Session management.Security.Analytics.Performance measurement.User preferences.Marketing or campaign measurement, where applicable.Users may be able to control cookies through their browser settings.Disabling certain cookies may affect website functionality.Where required, the Institute will provide appropriate notices or consent mechanisms for applicable non-essential tracking technologies.
11. Data Transfer & Storage (India-Based)Sai Care Group Of Institute operates from Maharashtra, India.The Institute aims to maintain and manage its institutional information in accordance with applicable Indian legal requirements and its operational needs.However, certain third-party technology, communication, cloud, analytics, hosting, messaging, or payment providers may process information through infrastructure located outside India or across multiple jurisdictions.Where such providers are used, processing may be subject to their own international infrastructure and applicable legal safeguards.By using services involving third-party platforms, users acknowledge that such providers may process relevant information according to their own policies and applicable law
12. User Rights (Access, Correction, Deletion)Subject to applicable Indian law, users may contact Sai Care Group Of Institute regarding their personal information and request:Access to personal information held about them.Correction of inaccurate or outdated information.Updating of contact information.Deletion of information where legally permissible.Withdrawal of consent where processing is based on consent.Information regarding the general manner in which their information is processed.Assistance regarding communication preferences.Requests should be sent to the contact details provided in this Privacy Policy.The Institute may need to verify the identity or authority of the requester before processing certain requests.This is intended to protect personal information from unauthorised disclosure.Some requests may be subject to legal, regulatory, contractual, academic, financial, or operational limitations.
13. Policy for ChildrenSai Care Group Of Institute recognises that privacy protection is particularly important for children and young individuals.Where a course, service, or interaction involves a person who is legally considered a child under applicable law, the Institute may require appropriate consent or involvement from a parent or lawful guardian where legally necessary.We do not knowingly seek unnecessary personal information from children.Parents or lawful guardians who believe that a child has provided personal information inappropriately may contact the Institute using the details below and request appropriate action, subject to applicable law.
14. Updates to Privacy PolicyThe Institute may update this Privacy Policy from time to time.Updates may be necessary due to changes in applicable laws, regulations, technology, communication platforms, educational services, business practices, or data-processing arrangements.When changes are made, the revised policy may be published on the Institute’s website with an updated Effective Date.Users are encouraged to review this Privacy Policy periodically.Continued use of the Institute’s website or services after an updated policy becomes effective may constitute acknowledgement of the revised practices to the extent permitted by applicable law.
15. Governing Law (India)This Privacy Policy shall be governed by and interpreted in accordance with applicable laws of India.Privacy and data processing practices shall be subject to applicable Indian legislation and regulatory requirements, as amended or replaced from time to time.Any dispute relating to this Privacy Policy shall, subject to mandatory legal rights and applicable jurisdictional rules, fall within the jurisdiction of competent courts and authorities applicable to the Institute’s location in Maharashtra, India.Nothing in this Privacy Policy is intended to restrict any mandatory rights available to an individual under applicable law.
16. Contact InformationIf you have questions about this Privacy Policy, wish to request access, correction, deletion, consent withdrawal, or have concerns about how your information is being handled, you may
contact:Sai Care Group Of InstituteAddress:
C/o Appasaheb Jadhav, Flat No. 4, Sankalp Apartment, Om Nagar, New Adgaon Naka, Nashik, Panchvati, Nashik, Maharashtra – 422003Contact Number: 9370724488Email: bajadhav333@gmail.comWhen contacting us regarding personal information, please clearly describe your request so that we can process it appropriately.Sai Care Group Of Institute is committed to handling personal information responsibly and transparently while supporting students, prospective students, parents or guardians, and other users who interact with the Institute.